
01Madrid, Spain
Hotel Fénix Gran Meliá
Serrano at the door, a classic Madrid room upstairs.
02The story
Fénix belongs to the part of Madrid that dresses well and lunches late. It stands beside Plaza de Colón, at the top of the shopping streets, close enough to the museums to make a morning of one and near enough to the Castellana to hear the city working.
The hotel makes no attempt at reinvention. Its rooms keep the proportions and the manners of a grand hotel rather than a design statement, and the suites add a proper sitting room. There is a spa of quite unexpected character, and a fitness room for anyone still resisting Madrid’s hours. It suits people who want the city outside and the last century inside.
Colón, Serrano, Castellana
The address is Calle de Hermosilla 2, which puts Plaza de Colón at the end of the street, the boutiques of Serrano a street away and the Paseo de la Castellana running past. The National Archaeological Museum is a few minutes on foot. This is a quarter organised around shopping, offices and long lunches more than monuments, which makes it the better base for a second or third visit to Madrid, once the obligations have been discharged.
A room from another century
Pale walls, traditional furniture and soft patterned fabrics give the rooms a settled, residential feeling, closer to a private flat than a hotel floor. The suites open into connected sitting rooms, which is what makes the longer stay worthwhile: somewhere to dress for dinner, somewhere to read at four in the afternoon, somewhere to have a drink before going out. Madrid begins late, and a room worth spending the interval in is not a small advantage.
Thai Room Wellness
Thai Room Wellness is the least expected part of the hotel: an intimate treatment space furnished with Burmese, Chinese and Tibetan pieces, and a complete change of register from the streets around Colón. A fitness room handles the more prosaic version of the same instinct. Both earn their place in a city that eats at 10 and thinks nothing of it, and both belong to the hours between the walking and the evening.
03Highlights
What sets it apart.
The signature moment
Half past six, the light off Colón still strong and the shops on Serrano filling before they close. Back in the room the curtains are half drawn and the sitting room has the better chair in it. Downstairs the doormen are calling taxis for people going out to dinner at 10.
- 01Calle de Hermosilla, by Colón
- 02Serrano boutiques a street away
- 03National Archaeological Museum nearby
- 04Classic rooms and sitting rooms
- 05Thai Room Wellness
04Meliá Bravos
Here, as a preferred guest.
- 01
Breakfast for two, every morning
Breakfast for two each morning, at the hotel’s own table: the first privilege of the day and the one most worth taking slowly.Breakfast at the Spanish hour, with no one minding if that turns out to be late.
- 02
A hotel credit to spend
A credit held in your name at the hotel, to spend as the stay suggests: a table, a treatment, an evening at the bar.A credit for the rooftop bar, the garden table or the spa, as the day suggests.
- 03
A room above your booking
An upgrade to the category above, so the room you return to each evening outranks the one on the confirmation.The next category up, with terrace and living space weighed ahead of square metres.
- 04
An earlier arrival
Check-in before the house’s usual hour: the overnight flight lands, the car draws up and the first day begins in your room.The room ready early, so the first afternoon is spent in the city, not the lobby.
- 05
A later departure
Check-out after the house’s usual hour, so the last morning is spent as the first was: at the table, by the pool or simply in the room.A last morning kept for the pool or the garden before the drive to the airport.
- 06
Known before you arrive
VIP recognition as a guest of the house: your preferences and the occasion known to the hotel before the door is opened for you.The house knows the occasion and the tastes of your party before you arrive.
- 07
Offers for preferred guests
The offers a programme keeps for its own preferred guests, extended to a Dip Needle booking and shown beside the rate for your dates.Bravos offers for the chosen address and dates, shown beside the rate before you decide.
05Photographs

Hotel Fénix Gran Meliá
Madrid, Spain
Europe
Classic suite living room at Hotel Fénix Gran Meliá. Hotel Fénix Gran Meliá / Meliá Hotels International


